Returns from 31 to 90 days from the date of purchase.
Returns: Preparing your package for UPS Ground/USPS Return
Sending Your Package
1. The unit will need to be packed in the box. Include all original packing materials, manuals, and accessories with the product. If you are returning a sink you want to be sure there is packing material to prevent the sink from being damaged in the return process.
2. For returns outside of 30 days of purchase, you would be responsible to provide your own shipping label and insurance for all parcel shipments. Please return the item to us at:
219 W First Street
Crowley LA 70526
WatermarkFixtures cannot accept a return/exchange under the following circumstances:
• Items that have been altered or mishandled
• Items that are missing their original packaging, instruction manuals, or anything else that originally was included with the item.
• Items with custom work or painting at the time of sale
• Special-order items not listed on our site
• Items that have been installed or show signs of installation (markings, scratches, plumber's putty, etc.).
Refunds outside of our 30-day return period
Refunds will be accessed at a 25 percent processing fee plus all shipping costs associated with the original order and return of the original order.
Within 7-10 days of receiving your return, your refund will be processed.
Your financial institution will credit your card 2-10 business days later.