FAQ

Can I Shop in Store?
Yes and no. We do not currently have a showroom - but we do have a warehouse! Any items you may want to see, we're happy to have pulled! Keep in mind t...
Wed, 8 Jun, 2022 at 8:46 AM
What do I need for my new bath tub for a full installation?
The easiest way to confirm the correct options is to select a clawfoot tub from our customize section of our website. In this section, faucets, drains and a...
Wed, 8 Jun, 2022 at 9:12 AM
How do I clean my new sink?
With proper care, a porcelain surface can last a literal lifetime. The most important thing is to not be too aggressive with it! To get scuff marks out, we ...
Wed, 8 Jun, 2022 at 9:22 AM
What certifications do your faucets have?
We have no 3rd party certifications at this time.  All faucets designed and produced by WatermarkFixtures meet the required standard for US brass grades: U...
Tue, 28 Sep, 2021 at 1:15 PM
How long does it take for a custom vanity?
That depends! For a larger scale project it can take anywhere from three to four weeks for a custom-built vanity. If the design is completely new, we may be...
Thu, 9 Jun, 2022 at 10:08 AM
Do I need an overflow for my pop-up drain?
We have two sinks that have pop up drains. We have the scalloped sink and the micro sink. One needs a drain with an overflow and the other does not.  Wi...
Tue, 28 Sep, 2021 at 1:53 PM
My sink arrived damaged! What do I do?
We are so sorry that your sink arrived damaged. As rare as it is, it does happen!  In the unlikely event that an item ordered arrives damaged or is defe...
Wed, 29 Sep, 2021 at 11:42 AM
Will this faucet fit my sink?
By far the easiest way to know if a faucet will fit a certain sink is to use our customized listings. Each item in the customize section of our website has ...
Thu, 9 Jun, 2022 at 9:08 AM
Product Country of Origin
At WatermarkFixtures, all of our products are designed in Crowley, Louisiana and made all over the world! About 50% of our products are made abroad, includi...
Thu, 9 Jun, 2022 at 10:16 AM
Outlet (Less than perfect) Item Colors
With a purchase of a less than perfect sink, the color is random - whatever we happen to have in the warehouse. Now if you stipulate the color you like, we ...
Wed, 29 Sep, 2021 at 12:49 PM