FAQ

How do I install the faucet and pipes for my wall mount sink?
We are happy to help with the installation process! We made a video to walk you through it. Check it out by clicking here.
Wed, 29 Sep, 2021 at 5:12 PM
How do I hang my wall mount sink?
We have created a guide that you can print out by clicking here. Apologies in advance for the rudimentary figure drawing. We’re better with sink design than...
Wed, 29 Sep, 2021 at 5:20 PM
What is the height of a vanity or a wall mount sink?
Standard Bath Vanity Height – 32″ The standard bath vanity height is 32″. Generally speaking, bathroom vanity countertop height can range anywhere from 3...
Wed, 29 Sep, 2021 at 5:22 PM
Are your sinks ADA Compliant?
Making one of our sinks ADA compliant is actually very simple. Just choose a faucet with lever handles and ask your plumber to install it to fit ADA complia...
Thu, 30 Sep, 2021 at 10:21 AM
What type of cartridge / valve(s) are in WatermarkFixtures faucets?
All of WatermarkFixtures faucets are Ceramic valves / cartridges
Tue, 5 Oct, 2021 at 8:00 AM
Part for my 17-RE-FC or 18-RE-FC faucet purchased prior to 2020
We sincerely apologize for the issue you are experiencing with your faucet.  In January of 2020 certain models of the Watermarkfixtures 8" on cente...
Wed, 6 Oct, 2021 at 12:23 PM
Why Unlacquered Natural Brass for a faucet?
The patination of brass is one of the most beautiful processes of nature. The evolution from glowing gold to dense brown to powdery green has inspired artis...
Mon, 11 Oct, 2021 at 1:41 PM
Why do you need my telephone number?
Your order will be shipping out LTL Freight/UPS Ground and the freight company will need your telephone number for delivery.  Note: we cannot ship your orde...
Wed, 22 Dec, 2021 at 2:56 PM
Sink Color Questions
Can I get a color swatch/sample? At this time we do not have the ability to produce samples at the rate they are requested. We do have a few suggestions...
Tue, 21 Jun, 2022 at 9:07 AM
Curbside Delivery LTL Freight
Large or heavy items ship out by LTL Freight, once your shipment arrives at your local terminal the freight company will call to set up a delivery appointme...
Tue, 26 Apr, 2022 at 4:57 PM