FAQ

Chrome Brass Basket Strainers
Thank you for your purchase with WatermarkFixtures.com!  Hopefully, you found everything you want, but do you have everything you need?  Based on your p...
Tue, 26 Oct, 2021 at 12:33 PM
Is is possible to customize a faucet, sink or bathtub by size?
While we do offer a lot of options for customizing your WatermarkFixtures products, at present that's limited to painted sink/tub exteriors and artisan...
Wed, 10 Nov, 2021 at 9:11 AM
Wood Samples
Please note all of our wood pieces are made by hand in Crowley, Louisiana of local cypress. Louisiana Cypress holds up to water over years, this is the reas...
Wed, 17 Nov, 2021 at 10:44 AM
How to Attach Feet to a Cast Iron Tub
Before You Start: We recommend using a professional plumbing installer if you are unfamiliar with vintage-style bathroom fixtures and plumbing. Watermarkfix...
Tue, 30 Nov, 2021 at 5:26 PM
Is it possible to arrange shipping to a country outside of the US?
We do ship to other countries! Simply add the item(s) to your cart, enter your address, and you will be advised of the shipping, which includes duties &...
Wed, 8 Jun, 2022 at 1:59 PM
What faucets will work the New Small Wall Mount Square Coupe 8" Center faucet holes?
From the link below you can select different faucets for the New Small Wall Mount Square Coupe with the 8" center spread faucet holes. https://waterma...
Wed, 8 Jun, 2022 at 2:45 PM
Unlacquered Brass Faucets & Accessory Care and Cleaning
To keep the shiny, pristine brass appearance of new metal, you can use a brass cleaner such as Brasso to revive the original finish. If upon opening you...
Fri, 25 Feb, 2022 at 6:07 AM
Returns: Preparing your package for UPS Ground Return
Returns: Preparing your package for UPS Ground/USPS Return How do I package an item for return? Get Your Package Ready Use a sturdy box with enough...
Tue, 24 May, 2022 at 9:45 AM
How to stop water with the Jr. Basket Strainers RE-9139
In the attached video we demonstrate how to stop water flow with the following model's of Deep Dish Jr. Basket Strainers: RE-9139-CHRM RE-9139-NB ...
Wed, 22 Dec, 2021 at 11:16 AM
How to remove the valve and cross handles
This video shows how to remove the valve and cross handles from the 19-RE-FC-UB-PC and the 19-RE-FC-CP-PC faucets. You will need the following tools: ...
Wed, 8 Jun, 2022 at 2:59 PM