FAQ

Are brackets included with my sink?
Most of the time, yes! With the exception of vessel and drop-in sinks, all of our in-house fixtures will include hanging brackets. For our Kholer products, ...
Wed, 8 Jun, 2022 at 10:04 AM
Where is the spec sheet?
We try to have a spec sheet for every product possible. However, are are a small company of eight and we aren't able to produce a spec sheet for every ...
Wed, 8 Jun, 2022 at 10:06 AM
What is the function of a hard angle kit?
The hard angle connects to the back of the faucet and takes the water supply lines and turns them 90 degrees down so all the water supply lines stay in fron...
Thu, 14 Oct, 2021 at 1:38 PM
What is the purpose of a basket strainer?
Not only does the basket strainer stop the water from flowing down the drain, it catches waste like food and hair, preventing a nasty backup down in your pl...
Wed, 8 Jun, 2022 at 4:44 PM
Where are the Artisan Aged Faucets?
Last year our acid manufacturer changed their formula, which does not work with the brass. Unfortunately we were not able to find another acid formula that ...
Wed, 8 Jun, 2022 at 10:24 AM
How do I fix a scratch in the paint or porcelain?
It is a simple fix: You can purchase our repair kit here and it will give you all of the products you need to repair surface-level scratches.  
Fri, 29 Apr, 2022 at 10:10 AM
What is the gauge of the stainless steel?
 It starts out as an 18 gauge sheet of Stainless Steel then it's inserted into a multi-ton press so the thickness will vary throughout the sink.
Wed, 29 Sep, 2021 at 1:12 PM
How high should I put my wall mount sink or vanity?
Standard Bath Vanity Height – 32″ The standard bath vanity height is 32″. Generally speaking, bathroom vanity countertop height can range anywhere from ...
Wed, 8 Jun, 2022 at 10:29 AM
Can I customize the feet on my bath?
Yes and no! The actual foot design is married to the tub. So there isn't an option to take this foot from that tub. We can, however, change the finish ...
Wed, 8 Jun, 2022 at 10:32 AM
What is the LTL Freight return process like?
Contact us for all Returns via LTL Freight at info@watermarkfixtures.com 1. The unit will need to be packed in the original packaging in which it arrived. ...
Mon, 25 Jul, 2022 at 1:01 PM